Designing usable financial info

At Transmission we bring together design, writing, illustration and research to produce financial information that dramatically improves usability, allowing people to quickly and easily find what they are looking for, complete tasks, and make informed decisions on their own.

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We work with both the private sector and Government to improve financial information. We also provide independent advice to business and government on their communication needs and policies. Whatever the project, we strive to bridge the gap between the complexity of financial information and the financial capability of the end user.

Central to our approach is talking to real people and watching them use financial information. This gives us insights into what works and what doesn’t, and helps us solve communication problems — often in ways that would never have been considered. Testing also provides evidence that what we design in the studio will work in the real world.

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